Phil Reid - Active Group

We called 1st Solution as they seemed to offer support to meet our needs rather than us putting up with a fixed non-negotiable service. Since then the agreement has worked well delivering the right type of cover and complimenting our own internal skill-set


 


If you are are a business  looking for computer support services from a reliable partner  who are in your area then you have come to the right place....

1st Solution offer a range of computer support options including telephone, on-site, and remote desktop services to provide the exact level of support cover you need. Our computer support services for Guildford can be tailored to meet your exact requirements on either a contract or ad-hoc basis.

With competitive rates and a fast response why not put us
to the test!


Call us now on FREE-PHONE 0800 0686876

.... or complete our call-back enquiry form for a call-back within 30 minutes by clicking here.
 


Support - Complete peace of mind

Ad-hoc service
To guarantee a quick response we would normally recommend that your computers are covered by a support agreement, but as a local company 1st Solution are usually able to provide an engineer on-site on a next day basis to solve problems for non-contract customers. Our competitive rates provide a qualified engineer to your premises to solve problems on a fixed callout and hourly rate. Our support Engineers have experience in all mainstream software and hardware technologies, plus the backup of 2nd line support from manufacturers and software vendors to ensure that problems are resolved in a professional and timely manner.

Enterprise Support
Our Enterprise Support service is designed to provide comprehensive support for software issues on most leading platforms either by telephone, modem/ISDN dial up, or a site visit. The service encompasses desktop, server and application
layer cover based on a flexible incident purchase basis.
For more details on our Enterprise Support please download a full service description here.

Hardware Support
Our hardware support service provides a guaranteed response within agreed timescales for most major brand and clone hardware. Our tailored approach to support means that key equipment can be covered on a response time as little as two hours to site, and other equipment on for example next day. In this way you can mix and match the service level you need to get the most appropriate service to match your business needs. Please call our support team now to discuss your needs in more detail free on 0800 0686876.

For more information on our support services please click
on the following relevant links-

  • Computer support Guildford for workstations - click here
  • Computer support Guildford for networks - click here
  • Computer support Guildford for software - click here
  • Computer support Guildford for virus problems - click here
  • Computer support Guildford for servers - click here
  • Computer support Guildford for internet access - click here

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1st Solution Computer Services Ltd
Unit 15, Murrell Green Business Park • Hook, Hampshire • RG27 9GR
Phone: (+44) (0)1256 382700 • Fax: (+44) (0)1256 382701 •
Email: sales@1st-solution.co.uk